DELIVERY, PICK UP, AND SHIPPING INFORMATION
PICK-UP IN PERSON
We offer scheduled pick ups at the Casero headquarters located at 2100 Robert Browning Street Austin, TX 78723. Schedule your pick up time during your online check out.
Delivery
We charge a flat $15 delivery fee for delivery in central Austin.
We also deliver outside of Central Austin. Due to the extra driving time, deliveries to the following areas have increased fees. Delivery areas including Cedar Park, Lakeway, Dripping Springs, Buda/ Kyle, Manor, Pflugerville/ Georgetown.
If the recipient is not home to accept the delivery, the delivery fee will not be refunded and the board will be available for pick up during store pick up hours.
IMPORTANT NOTICE: Deliveries containing alcohol will not be delivered if the recipient is not home to present a valid ID and receive the item containing alcohol. If delivery is rescheduled, another delivery fee will apply.
Deliveries are available Thursday - Saturday between 11am and 3pm.
SHIPPING OPTIONS
We ship select products on a seasonal basis between October and March. If you have any special order needs that require shipping, let us know and we'll see how we can accommodate you.
ABOUT THE PRODUCT
All of Casero's cheese and charcuterie items are selected based on flavor, as well as ethical and environmental practices, so everything you eat from our boards will be delicious and responsibly made.
The chicken liver pâté, along with many of the pickles and mustards, are made in-house by Casero Chef and Owner, Jackie Letelier. Other rotating charcuterie items include Cremenelli Varzi, Visca Chorizo Español, La Quercia Prosciutto, The Salumeria OG, and others.
Serving Tips
Our cheese boards are great at room temperature. Cheese reaches optimal flavor & texture at room temperature. Remove from your refrigerator 45 minutes to 1 hour before serving. You can leave the charcuterie boards, jars of chicken liver pâte, dips and crudité boards in your refrigerator and take out 20 minutes before serving.
Don't skip the dried fruit! Try them with the cheeses as a cracker substitute.
If you'll enjoy your board the next day or two, we recommend leaving the board wrapped to preserve the freshness.
Allergies and Dietary Restrictions
Cheeses are pasteurized. Olives have pits. Boards contain nuts. Products on the assembled boards are gluten-free. However, boards are assembled in a kitchen that uses nuts and gluten.
We offer crackers as an add-on to all boards. Our Niki Board (crudités board) is vegan with the hummus. The Louise board is a cheese board that contains no meat.
Please specify any allergies in your online order.
SPECIAL ORDERS
Bulk Gifts
Interested in a bulk order or a custom delivery or pick-up date? Email us at info@caseroaustin.com
From individual cheese boxes to large arrangements, Casero specializes in memorable (and delicious) gifts for clients, employees, friends, and family. Let us know how we can help meet your needs.
Special Occasions
Have a special occasion coming up when we are not open? Shoot us an email. We will try our very best to accommodate.
Do y'all make grazing tables?
Even better. We make Casero Tables so you can entertain large groups with ease.
CANCELLATIONS AND REFUNDS
When orders are placed we purchase product to fulfill your order, so we are not able to offer refunds. However, we are happy to reschedule your order if given 48 hours notice.